Utente ospite
12 settembre 2024
Overall the hotel is ok. The rooms, restaurant and swimming pool are decent. But it lacks in housekeeping. The rooms weren't cleaned nor dusted. Cobwebs and hair strands around. The bed linen and towels were completely worn-out with holes. The washroom fittings were old and rusty. Extra bed wasn't provided as shown on the site, but just extra mattress. The kerala ayurveda spa in the hotel is seedy and disgusting. It's unkempt. The staff aren't professional at all. It brings down the standard of the hotel.
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